Presentation

Do you have a product listed on our site and are you encountering difficulties in configuring it? Using this service, you can book one of our technicians to work remotely (by telephone and/or via remote management).

How you can plan an intervention with one of our technicians / engineers ?

Nothing could be easier, as the service is listed on our online shop. All you need to do, is add it to the basket and pay for it. Once done, you will receive a link by email. This link will enable you to access the calendar for our technicians and to choose a timeslot which suits you. The booking system will also send you a link which will allow you to have a screen-sharing session. We can then assist you effectively and securely.

View and order the service